Commonly Asked Questions About the Faculty Staff Assistance Program (FSAP)

Preguntas Mas Frecuentes Sobre El FSAP (Programa De Ayuda Al Facultad-Trabajador)

A Faculty Staff Assistance Program (FSAP) is a confidential assistance program designed to help you with life issues and situations where professional guidance may be desired.

Balancing the demands of work and personal life can be challenging. To help you succeed, First Advantage FSAP provides comprehensive resources and services to help you meet your personal, family and work challenges.

Provided as a free benefit by the college, our FSAP is staffed by experienced Masters- level professionals who can help find solutions to many different kinds of problems you and your dependents face.

Please visit the First Advantage website for further information at http://www.fadv.com/eapsap/.

How will the FSAP help you?

The FSAP can help you with most personal problems that happen at home or at work. Some of these include:

• Stress
• Feelings of  sadness or anxiety
• Marital concerns
• Family pressures (children, teens, older relatives, etc)
• Relationship issues
• Financial difficulties
• Bereavement
• Alcohol and/or drug problems

What happens when you meet with the FSAP professional?

You will talk with one of the professional about what is troubling you. Once he or she learns more about your situation, the professional will recommend specific ways to help. Sometimes several additional sessions between you and the FSAP professional will be necessary - the number of additional sessions is dependent upon the nature of the problem and the number of sessions available to you.

In other instances, the FSAP professional will recommend a counselor or agency in your community that specializes in the help you need. IN all cases, your FSAP professional will stay in touch with you to make sure you are getting the necessary assistance.

How confidential is the FSAP?

All information regarding your participation in the program is confidential except as governed by state and federal laws and regulations. Instances where your emotional conditions makes you a threat to self or others, suspected child or elder abuse, and, in some states, spousal abuse are examples of cases that require reporting.

The college will not even know that you participated in the FSAP unless you give your written consent.

Sometimes a supervisor may recommend that you contact the FSAP if there has been a noticeable decline in job performance. If you decide to follow the recommendation, your supervisor will only be informed that the initial contact was made - no information about your conversation will be given to your supervisor without your written permission.

Will FSAP services cost me anything?

Your First Advantage FSAP is provided by your employer at no cost to you. You will not be charged for any services provided to you by the FSAP staff. If a counselor or agency in your community is recommended, your FSAP professional will assist you in finding one which is covered by your health benefits program or a community program that will be affordable.

How do I contact the FSAP?

To use this free and confidential service, simply call First Advantage at any time. A team of FSAP professionals will answer your call promptly 24 hours a day, seven days a week. To take advantage of these confidential services, call 1-800-935-9551.

Hearing impaired? Dial 1-800-855-2881 then connect to 1-800-935-9551.

Who may use the Program?

• YOU - as an employee of Montgomery College - for counseling and education.
• SUPERVISORS - for consultation and training.

Please visit the First Advantage website for further information at http://www.fadv.com/eapsap/.

Questions – contact Rowena D’Souza/ HR Specialist at 240-567-5370 or via email at rowena.dsouza@montgomerycollege.edu.